I have always had thinning hair and as a professional working in the public sector I decided in the late 80's to contact Joe Graves and his family run hair restorative solutions business. Joe, (now unfortunately deceased), along with his daughter Tanya and wife Mary quickly put me at ease with my decision and the results were fantastic . Not only was the product the best available but more importantly I felt my financial investment became secondary to the quality of care and their desire to give me the best possible hair solution . Getting a hair replacement procedure is a serious decision and I needed to know they would be there for the long run.
Now, 27 years later, Tanya Graves is still providing me with the best product. Her knowledge and skill in hair restoration are second to none as she learned from the best, her now deceased and much-loved father, Joe Graves. She is an honest sincere and totally committed to this business.
If someone is concerned about their hair loss, have Tanya Graves in your corner, for many reasons, is a wise decision to make.
JEM Hair Treatment Clinic has changed my life !!!
Hi Tanya, I am so pleased so far with my treatment my wife wants hers done too . It may sound like I am working for JEM Hair Treatment Clinic (aka HQ) but this is 100% true.
JEM Hair Treatment Clinic has changed my life !!! I was so pleased with my 1st old transplant treatment I have just had my 2nd transplant treatment and so far everything has been going great. I am very happy I ended up going to you and your clinic Tanya! You and professional staff were so friendly and helpful answering all my questions not only before surgery but also after.
This new transplant system is sooooo much better than the old system ! I am making sure to closely follow your important post-op instructions! I am still excited !
You truly grasped the concept of putting people first
After so many years dealing with HeadQuarters and JEM, I thought I should share my feelings about your family business that has been established over 40 years. You and your late father, Joe Graves, are one of the blessings I've received in my life and without you I would probably lack self confidence due to hair loss that started in my early twenties.
I was one of Joe's early clients and he treated me like family: Never high pressures sales techniques or trying to sell expensive product, just honest suggestions of what would be best for my appearance and lifestyle. It was personally devastating when he passed away, and I must admit I selfishly worried who would take care of me.
Thankfully you opened JEM in Bedford soon after and have recently resurrected the original HQ Hair Transplant business. You truly grasped the concept of putting people first, being a great stylist, and realizing how important hair replacement is for people. You learned well from your father. Joe would be so proud of you carrying on his legacy of helping to improve peoples lives.
I sincerely hope this letter will be useful to you and that it will serve as a means for other people to understand that they have indeed found someone in whom they can place their trust. There are so many people who could use your help whether it be for hair systems, treatments, or transplants. You are THE BEST, and if you ever need a slogan consider "Putting People Over Profit" as it is the honest truth. Many thanks for 30+ years of superior service!
I would do it again
Hi, just like to tell you that it was a great experience having a hair transplant surgery at Tanya hair shop. I would do it again.
Professionalism, care, knowledge and experience
Professionalism, care, knowledge and experience are the words that come to mind as I describe my over twenty years as Tanya’s client. She’s got hair care in her DNA, after all she was trained…… and raised by the master, Headquarters founder, Joe Graves her Dad!
Client satisfaction is always Tanya’s main concern and HQ always supplies supreme quality hair products and procedures, with totally natural looking results!